Privacy Policy for NYC Housing Match

Effective Date: 17 May, 2025

At NYC Housing Match, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website, forms, or services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

Register on our website or fill out a formSubscribe to our alerts or marketing messagesContact us via email or customer supportInteract with us on social media or participate in promotions

The information collected may include:

Full nameEmail addressPhone numberMailing address (if applicable)Housing preferences or demographicsAny additional details you voluntarily provide

We also collect non-personally identifiable information such as browser type, IP address, device type, and cookies to improve our service.

2. How We Use Your Information

The information you provide may be used for the following purposes:

To match you with available and relevant housing opportunitiesTo send alerts, notifications, and updates related to our servicesTo deliver occasional promotional messages if you opted inTo respond to your inquiries or requestsTo improve our website, services, and communication processesTo ensure legal compliance and prevent fraudulent activity

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

Your data is only shared in the following limited circumstances:

With your consent, to housing service providers or partners helping to fulfill your requestWith service providers or contractors that assist with operations (e.g., SMS delivery platforms or CRM systems), strictly for operational purposesWhen required by law or in response to a legal request such as a subpoena, court order, or regulatory demand

4. Messaging and Communication

If you opt in to receive messages via our website form, you may receive occasional marketing communications from us via SMS or email. Our consent checkbox states:

“By checking this box, I consent to receive occasional marketing communications from NYC Housing Match. Message frequency varies. Message & data rates may apply. Text HELP for assistance. You can reply STOP to unsubscribe at any time.”

You can unsubscribe at any time by replying

STOP

to an SMS or clicking the

Unsubscribe

link in an email.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

Access the personal data we hold about youRequest corrections or updates to your informationRequest deletion of your dataWithdraw your consent for marketing communications

To exercise any of these rights, please contact us at:

[Insert Contact Email]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Children’s Privacy

NYC Housing Match is not intended for users under the age of 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date clearly indicated.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Website: https://nychousingmatch.com